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Returns Policy

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Returns Policy

Returns Policy

CANCELLATION POLICY

  • Kashish has a liberal cancellation policy wherein if cancellation notice is received within 48 hours of placing the order and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount within 15 days.
  • We will not be able to cancel orders that have already been processed and shipped out by us. Kashishindia.com has the full right to decide whether an order has been processed or not.
  • The customer agrees not to dispute the decision made by Kashishindia.com and accept Kashishindia.com decisions regarding the cancellation.
  • In case of receipt of damaged or defective, please report the same to our Customer Service E-mail ID. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 24 hours of receipt of the products.

CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on Kashishindia.com will be correct and accurate and you shall use the credit card which is lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Kashishindia.com. Further the said information will not be utilised and shared by Kashishindia.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Kashishindia.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

EXCHANGE POLICY
We will accept exchanges on eligible products (but no refunds) only if the request for exchange is received within 3 days of delivery date. Following conditions must be satisfied for exchange qualification:

  • Bill must be presented along with the price tag
  • Exchange will be considered only for any physical damages during shipping
  • You must make your return within 3 days of the delivery date
  • Shipping charges are not refundable.
  • Customers are required to bear two-way shipping costs for exchange of clothes
  • We will not accept merchandise that has been worn, altered, or washed.
  • Upon receipt of returned products, we reserve the right to deny a refund if the merchandise does not meet return policy requirements.
  • Please note that while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.
  • Products once altered cannot be exchanged.

YOU AGREE AND CONFIRM
That in the event that a non–delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Kashishindia.com for redelivery shall be claimed from you.

That you will use the services provided by Kashishindia.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. Kashishindia.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Kashishindia.com has the right in its sole discretion to reject the registration and debar you from using the Services of Kashishindia.com and / or other affiliated websites without prior intimation whatsoever.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.

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